FAQ
The Portuguese version is the main version. This English version is a translation.
Price and free limit
How much does it cost?
The first 25 auto-fills of each season are free. To unlock the rest of the IRS 2027 season (2026 invoices), you pay €3.99 once. There is no subscription.
What happens after the 25 free auto-fills?
The extension still reads your invoices. On each row, it shows the best guess and a "Use" button. Press it to apply the category. With the pass, it fills in by itself again.
How are the 25 counted?
Each invoice the extension fills in by itself counts. If you run the extension again on the same invoices, they do not count twice.
Does the pass work for next year?
No. It is valid for the IRS 2027 season only. In the next season, the first 25 are free again and there is a new pass.
Payment
How can I pay?
With MB WAY or card, on the payment provider's page. We do not see the card number or the MB WAY phone number.
I paid and the extension has not unlocked yet.
The extension checks the payment by itself and unlocks when it is confirmed. Go back to the e-Fatura tab. If you closed it, open the pending-invoices page again and the extension checks again.
Do I get an invoice?
We issue the invoice on the Portal das Finanças and send it to the email used for the payment. If you want it with your NIF, send it by email to info@cre8ivepixellabs.com, with the payment email.
Code
Where is my code?
The extension makes the code on your computer when you press unlock, keeps it and uses it by itself. You do not need to type it. The code looks like XXXX-XXXX-XXXX-XXXX.
I lost the code or changed computer. What do I do?
In the extension's settings, choose "Recover by email" and type the email you used to pay. If that email has a payment for the current season, we send you the code. Then paste it under "Already paid? Enter your code". The answer is always the same, whether or not the email has a payment. If nothing arrives, check the email you used to pay and your spam folder.
How many computers can I use?
Each code has 3 activations, for example 3 computers or browsers. The 4th is refused.
Refunds
What if it does not work?
If the extension does not work for you, write to info@cre8ivepixellabs.com with the payment email and we refund the full amount. After the refund, the code stops working.
Can I cancel the purchase within 14 days?
No. Before you pay, you confirm that the pass is delivered at once and that you lose the 14-day right of withdrawal. That is the rule for digital content that has been delivered. The refund policy above still applies. See the terms.
Privacy
What data do you get about me?
We do not keep your email. A payment provider processes the payment and an email provider sends the code email. Your invoices stay in your browser. See the privacy policy.